اسلام و پژوهش‌های مدیریتی

This study examines the stages of effective listening in communication management based on an Islamic approach. The purpose of this study is to use listening after recognizing its stages in effective communication. In terms of purpose, this research is an applied research. In this paper, the data have been collected by documentary-library method and the analysis method has been analytical-descriptive. Research findings indicate that effective listening is an active participation in dialogue, in some stages of which communication management is in line with Islamic teachings; Such as the steps of receiving the message, paying attention to the message and responding to the message. But in some stages they differ; For example, in communication management, one of the steps is understanding the message; while in Verses and Hadiths, the message is interpreted as (memorization). The main difference is that using effective listening steps in communication management is itself a goal to create better communication; But in Islamic sources, it is a means to achieve a higher goal, which is the happiness of the hereafter